Khlagor Terms & Conditions — In Plain English

By using the Khlagor (khlagor.ws) website and mobile application, you agree to be bound by these Terms & Conditions. Khlagor's Terms & Conditions apply to all users — new and existing members alike. Please read these terms carefully before using the platform.

Khlagor is an internationally licensed online gaming and Sports Betting platform. By registering an account and using any of our services — whether playing games, placing bets, or otherwise — you agree to these terms. If you do not agree with any of them, we ask that you refrain from using the platform.

• These terms and conditions are available in both Bengali and English; in the event of any dispute, the English version shall prevail.
• Khlagor reserves the right to update these Terms & Conditions at any time. Registered users will be notified of changes via email.
• As a user of the platform, it is your own responsibility to comply with the laws of your country.
• An internet connection and an active account are required to access Khlagor's services.

To register on Khlagor, you must provide accurate and complete information. Accounts created with false or misleading information will be suspended, and any funds in such accounts may be forfeited. Each individual may hold only one account.

• You are responsible for keeping your account password confidential. Do not share your password with anyone.
• Account name, date of birth, and ID number cannot be changed once set.
• A copy of your national ID card or passport must be submitted for KYC verification.
• A service charge may apply to inactive accounts with no transactions for more than 12 months.

Deposits and withdrawals on Khlagor are simple and secure. You can deposit instantly via bKash, Nagad, or Rocket. Withdrawals require a brief verification process — this is purely to keep your funds safe.

• For suspicious transactions, Khlagor may place a hold on withdrawals until verification is complete.
• AML policies are followed to prevent money laundering; additional documentation may be requested when necessary.
• Withdrawals may be delayed due to bank holidays or technical issues; Khlagor will not be held liable in such cases.

Khlagor offers a variety of bonuses and promotions, each with its own wagering requirements and validity period. Please read the specific terms for any bonus carefully before claiming it.

• Bonus funds cannot be withdrawn directly; withdrawal is only available after wagering requirements have been met.
• Some games do not contribute toward bonus wagering requirements; please refer to the game contribution list for each bonus.
• Once a bonus expires, the bonus balance will be automatically removed.
• Khlagor reserves the right to modify or discontinue any bonus offer at any time.

All games on Khlagor run on a Certified RNG (Random Number Generator). Game outcomes are completely unbiased and cannot be manipulated by any party. Full rules for each game are available within the game itself.

• Once a bet is placed in a Live Casino game, it cannot be changed or cancelled.
• If a game is interrupted mid-session due to a technical issue, the bet amount will be refunded.
• Khlagor is not liable for any losses resulting from a user's failure to understand the rules of a game.
• In Sports Betting, once a bet is accepted, the outcome will be settled according to the original rules — regardless of any score changes after the bet is placed.
• Any disputes regarding tournament results must be reported to the support team within 48 hours.
• Any winnings obtained by exploiting software bugs or glitches will be considered void.

Any action that violates Khlagor's Terms & Conditions is strictly prohibited. The activities listed below will result in immediate account closure, and all accumulated funds may be forfeited.

• Operating multiple accounts under the same identity.
• Creating an account using a false or another person's identity.
• Manipulating the bonus system or collecting bonuses across multiple accounts.
• Using bots, scripts, or any automated tools in games.
• Using the platform for money laundering or any other illegal purpose.
• Harassing other users or using offensive language.
• Attempting to breach the platform's security systems.
• Using a VPN or proxy to bypass geographic restrictions.

Khlagor takes the protection of your personal information with the utmost seriousness. We follow GDPR-compliant data security practices. Your data will never be sold to third parties.

• Information provided at registration will only be used for identity verification and service delivery.
• Payment information is secured with 256-bit SSL encryption.
• Khlagor uses cookies; you can manage cookie preferences through your browser settings.
• To read the full Privacy Policy Privacy Policy Page View.

You can close your account at any time. Simply contact our support team and they'll take care of it. Make sure to withdraw any remaining balance before closing your account.

• To close your account voluntarily, email our support team.
• If Khlagor closes an account due to a rule violation, any accumulated bonuses will be forfeited.
• If an account is closed for responsible gaming reasons, the remaining balance will be preserved.
• After account closure, personal data will be retained for a specified period as required by law.

Khlagor is committed to maintaining the quality of its services. However, temporary interruptions or technical issues may occasionally occur. The scope of Khlagor's liability in such cases is outlined below.

• Khlagor will not be held liable if you are unable to access a game due to internet outages or device issues.
• Khlagor is not directly liable for transaction delays caused by issues on the part of third-party payment providers.
• Khlagor will not compensate for any financial losses incurred through gaming.
• Khlagor may temporarily suspend its services at any time for maintenance.

Khlagor may amend these terms and conditions, in part or in full, at any time. Users will be notified via their registered email and platform announcements at least 7 days before any changes take effect.

• Continued use of the platform after any changes have been made will be considered acceptance of the updated terms.
• For major updates, your consent will be requested at login.
• Previous versions of the Terms & Conditions are available upon request from the support team.
• The "Last Updated" date at the top of this page always reflects the most recent revision.