Every piece of information you share with Khlagor is handled with the utmost care. This Privacy Policy details what data we collect, why we collect it, how we store it, and what rights you have.
Khlagor (khlagor.ws) — one of Bangladesh's most popular online gaming and Sports Betting platforms — places the highest priority on user privacy. Whether you're registering on Khlagor, playing games, placing bets, or simply browsing our site, we ensure your personal information is always in safe hands.
This Privacy Policy explains what information Khlagor collects, why we collect it, how we use it, and what rights you have over that information. We believe data protection is not just a legal obligation — it is a moral responsibility toward our users.
This Privacy Policy applies to Khlagor's website, mobile app, and all digital platforms. By using the platform, you agree to this policy.
Khlagor collects only the information necessary to provide its services — nothing more than what is genuinely needed.
| Data Type | Example | Requirements |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | Mandatory |
| Contact Information | Email, mobile number, address | Mandatory |
| Financial Information | BKash/Nagad number, transaction history | Mandatory |
| Account Information | Username, password (encrypted), login history | Mandatory |
| Gaming Data | Betting history, win/loss records, preferred games | Automatic |
| Technical Information | IP address, device information, browser type | Automatic |
| KYC Documents | ID document photo, selfie verification | Withdrawal Timeframe |
Khlagor does not collect sensitive information such as religion, political views, or health data. Only specific information necessary for responsible gaming assessments may be collected.
Khlagor collects information through various methods. Each method is transparent and operates with your consent.
Khlagor uses your information only for specific, legitimate purposes. No data is ever used beyond its intended scope.
Khlagor uses your information to: (1) fulfill contractual obligations, (2) comply with legal requirements, (3) pursue legitimate business interests, and (4) act on your consent. Your consent is obtained for marketing purposes and may be withdrawn at any time.
Khlagor uses industry-leading security technology to protect your data. From a simple login to every financial transaction — everything is covered by multiple layers of protection.
Keep in mind, however, that no one can guarantee 100% security on the internet. Keep your password strong, never share it with anyone, and report anything suspicious to us immediately.
Khlagor uses cookies to enhance your platform experience. Cookies are small text files stored in your browser that remember your preferences and session information.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential Cookies | Login sessions, security, core functionality | Until end of session |
| Performance Cookies | Page load analytics, error tracking | 1 year |
| Functional Cookies | Language preferences, theme settings | 1 year |
| Analytics Cookies | User behavior analysis, service improvement | 2 Years |
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.
Under Khlagor's Privacy Policy, you have strong data protection rights. To exercise these rights, email us at support@khlagor.ws.
Khlagor will respond to rights requests within 30 days of receipt. For complex requests, this may extend up to 90 days, and you will be informed in advance.
Khlagor retains your data only for as long as necessary. Once it is no longer needed, it is securely deleted.
| Data Type | Retention Period |
|---|---|
| Account & Identity Information | 5 years after account closure |
| Financial transaction records | 7 years from the date of transaction |
| KYC Documents | 5 years after account closure |
| Customer Support Conversations | 3 years after last contact |
| Marketing Consent | 1 year after consent withdrawal |
| Technical Logs | 13 Months |
| Cookie data | By cookie type (see Section 7) |
Data may be retained beyond the periods above in cases of legal obligation or ongoing disputes. In such cases, its use is strictly limited.
If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to us directly. We are always ready to respond in Bengali.
If this Privacy Policy is updated, you will be notified at your registered email address at least 7 days before the changes take effect. Continued use of the platform after any update will be considered acceptance of the revised policy.
Khlagor's Privacy Policy isn't just words on paper — we uphold it in practice at every step